Our

Vision

The vision at NEWCASA GLOBAL, is of a highly trained and efficient team of staff and customer service personnel, ready for anything that may occur and quick to respond to customer needs and concerns.

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Our

Mission

At NEWCASA GLOBAL every person in our company is a member of the team and a team player, with the expectation and need that perform their duties to their fullest capacity and potential. Our objective is a commitment to the highest quality delivery and customer service. The client satisfaction is our main focus, reached through innovative and cost effective contract services. We will lead the supply industry with our staff and rapid customer service.

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Our

Values

At NEWCASA GLOBAL, there are several values which we hold in high regard, and we expect these values in every member of our team. The values are charity, honesty fortitude, reliability, integrity, temperance, faith and hope. We believe that these values set us a step above the rest and allow our team members to provide high quality delivery services in a very professional and efficient manner.

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Our

Philosophy

NEWCASA GLOBAL take pride that our company was formed with one premise in mind, and that is to bring a degree of experience, dedication and professional to the commercial industry that has long been facing shortage of experienced personnel. We aspire to be a head of the competition when quality and performance are evaluated in NEWCASA GLOBAL will work continuously to bring in new ideas, to give our clients the latest in commercial contracts techniques performance.

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Our

Directors

The Director of NEWCASA GLOBAL is Rwandese of diverse background and experiences in working with various institutions; he brings to the company a wealth of experience from both public and private sectors. His name is Robi MUSHANJU .

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About Newcasa Global

Founded around 2014, it started by importing and exporting goods from China and Dubai when I used to use my name, but it also had a Tin number, which was later changed to NEWACASA GLOBAL Company Limited.

The general management responsibilities for NEWCASA GLOBAL, rest with the company’s Chief Operation, Mr. NGOGA Sam and Other main Staff attendants, Delivery Team and Drivers. NEWCASA GLOBAL LTD’s corporate management team has plenty of experience in commercial and in the contract business. Together they bring unique insight into the administration and operation of commercial services management.

Equipments

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Our Services

Customs Clearance

Packing/Unpacking

Factory Price From Manufacturers

Transportation

Warehousing

Shipping

Mission Statement

⦁ Provide high quality, affordable supply contract solutions

⦁ Create and cultivate long-term relationship with clients

⦁ Respond immediately to the changing needs of our clients

⦁ Achieve complete customer satisfaction

⦁ Improve our services continuously

⦁ Maintain professional relationships by encouraging ongoing communication to achieve the highest standard of performance.

NEWCASA GLOBAL BUSINESS SOLUTIONS

⦁ Wholesale of construction materials, hardware and other equipment.

⦁ Construction and Installation of all equipments required into personal and commercial buildings

⦁ Specialized construction activities

⦁ Supply of large quantity foodstuffs

⦁ Other retail sale in non-specialized stores

What Makes Us Different?

Customer service and experience are real problems for the contract business industry and our company aspires to raise these to new heights, requiring extremely strict knowledge requirements and providing excellent and fast customer service with no turnaround time. These two areas are sadly lacking and may lead to business problems. Our staff teams are given on the site training and orientation, support when needed. Contact numbers are available at all times and the personnel are trained in when and how to respond to customers adequately.

We are different because we offer excellent customer service together with excellent team and services.

NEWCASA GLOBAL’s difference is in the details. We take the time to understand the business challenges that our clients are facing, and then we assist them in delivering quality goods that works for their unique needs and fits in with their unique budget.

We’re an extremely innovate company that is always open to fresh ideas. We are always looking at new ways to improve our operations and, in the process your business.

NEWCASA GLOBAL difference lies in our depth of knowledge it can also be found in our exemplary customer services and follow up. It’s evident in our stringent personnel selection process and how we subsequently invest heavily in to our staff’s training, support, supervision and personal development.

Finally, NEWCASA GLOBAL difference is in our attitude. In every interaction with you, our single purpose is to forge a relationship exceeding all of your expectations.

Testimonies

Thanks for a great service you offered us today. Moving to a new place is usually supposed to be crazy and hectic, today was different with your staff. They were true professionals. Great job. Very happy

Sam

The team was very helpful and dedicated to getting my goods to the designated location on time at the lowest cost possible.

Didier Evariste

PAL has given me only the best service that I could have asked for. Definitely a logistics company that I will introduce to family and friends

Serge Patrick

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